COVID-19 Updates and FAQs

Given the changing nature of issues relating to the global outbreak of COVID-19, we ask that future students check this webpage on a regular basis. Updates will be provided on this site.

How will Trinity College be delivering its intakes in 2021?

Unless the Australian borders are opened to international students prior to February 2021, the January Comprehensive and Comprehensive Plus and February Main intakes will commence online.  We hope to offer our mid-year 2021 intakes in Melbourne, however this will be dependent on Australian Government policies at the time. 

How long will students be required to study online?

Students will be required to study online until the Australian Government reopens its borders to international students.

Has the University of Melbourne endorsed Trinity College’s approach to online teaching whilst the borders are closed?

The University of Melbourne is a prestigious Australian university with an international focus. Founded in 1853, the University upholds a long and outstanding academic tradition and commitment to world-class research and innovation.

To enable students to continue with their University studies throughout this pandemic and in establishing its own virtual campus, the University has taken extraordinary care to create an environment that provides students with the opportunity to study effectively, achieve their learning objectives and ensure their skills and knowledge are fully recognised.

Through our Academic Board, the University supports the same approach for the Trinity College Foundation Studies Program, which will be providing remote learning until such time as it is possible for students to study in person in Melbourne. The Trinity College Foundation Studies Program is considered suitable as an entry pathway for international students who wish to go on to become University of Melbourne undergraduates.

Professor Michael Wesley
Deputy Vice Chancellor International

Will Trinity issue COEs and CAAW letters for future intakes?

Trinity College will issue COEs for future intakes.  Please note that the Australian borders still remain closed, and students do not require a student visa for commencement of an online intake.  Please continue to monitor the Department of Home Affairs website for further information regarding visas.

Trinity College will not be issuing the CAAW letter until the booking at one of our approved under-18 accommodation providers is confirmed through our Accommodation Office. This can be undertaken once student are able to travel to Australia.  Please contact tcfs-accommodation@trinity.unimelb.edu.au if you have further queries relating to this. Flights should be booked in line with the commencement dates of the accommodation contract - please include a copy of the flight itinerary.

The OSHC fee is that which is indicated in the Letter of Offer.  Students who commence online and then transition to face to face study in Australia at a later date will most likely be eligible for a partial refund.  Students requesting a partial refund should contact BUPA directly with the following information:

  • Copy of Airline ticket (once booked and confirmed)
  • Copy of Visa Grant Notice

This information should be emailed to: bupaoshcpartnership@bupa.com.au with the student’s name and BUPA membership number.

What happens if a student visa is rejected after the commencement of online studies with Trinity?

If a student commences online studies, is required to complete their Trinity program in Melbourne, and has their subsequent student visa rejected, the student will receive a full tuition fee refund.  All other issues relating to tuition fee refunds will be processed according to Trinity’s Refund Policy.

What happens if the Australian borders are not re-opened during the relevant Trinity intake?

If a student is required to complete their entire Trinity program online due to Australian Government border policy, a student visa will not be required for the program.  A tuition fee refund is not possible in this case after commencement of online studies.  All other issues relating to tuition fee refunds will be processed according to Trinity’s Refund Policy. 

Will students need to bring their own device?

Yes – students can bring any device but considering the teaching requirements, the following devices are recommended:

  • MacBook Pro
  • MacBook Air
  • Surface Book
  • Surface Pro 
  • Surface Laptop

Students need to have a web camera, either in their computer or connected to it.

If students wish to bring an Apple device, they will need to connect the device to the internet and register this at the following web link:  https:/trinity.rainmd.com/enrol.  As a security measure, the student will be asked to enter their Trinity username and password.

What internet capability and access will I require?

Stable direct internet connection (without VPN) providing at least 2Mbps of upload and 2Mbps of download bandwidth. Preferred access method would be a wired connection to the internet modem and where that’s not possible, wireless should suffice. Application URL’s and connection details will be shared at relevant point in time.

What support will Trinity College's IT Department provide - both in the lead up to, and during, the intake?

The ITS Help Desk will support Agents or prospective students for any questions or problems they might have. Hours of operation are 0800 hrs – 2000 hrs (AEST), Monday to Friday. ITS Help Desk can be contacted  through the following channels:

How will students receive their password and log-in details?

The Trinity College Online Learning Environment (TCOLE) username and password will be sent direct to students four weeks prior to the relevant intake.

To ensure authenticity of student assessments, a student’s credentials will be cleared and re-generated if it is believed that anyone other than the student has logged into the TCOLE site.

Will the same tuition fee be applicable?

Given we will not be issuing a Trinity iPad to students commencing in online TCFS intakes, we will be reducing the fee by A$1,000, which will be deducted from their second semester instalment. TCAEP fees will remain the same.

Will students be required to attend online tutorial classes at a specified time?

Yes, all tutorials will be timetabled and attendance will be monitored for all classes. Students will be able to download online lectures at a time convenient to them, but will be required to attend their online tutorial in accordance with their timetable. No face to face tutorials will be scheduled before 10.30am AEDT. Wherever possible, students from regions other than Asia will have a tailored timetable created taking into account their relevant time zone.

All TCAEP classes will commence at 11am AEDT.

How will online teaching be delivered?

The teaching will be delivered via TEAMS (Office 365) and will follow our current model of lectures and tutorials, plus online consultations. All students will also receive online support not just for academic success but for their well-being. Click here to view examples of our online lectures.

How will assessment be undertaken?

Assessments will use a variety of online tasks from quizzes to essays to videos and interviews. While there will be no face to face exams, we will use the exam period to assess students in a variety of ways that have all been approved by the University of Melbourne.

Is Music still available?

At this point in time Music is available and the University of Melbourne is developing online delivery methods. The college plans to connect each student to an online tutor.

Will subjects involving laboratories still be offered online?

Yes, with the exception of ‘Mathematics, Data and Technology’ in the August Extended intake.

How will laboratories be managed?

Laboratories will be assigned to each student via their online timetable. Laboratory demonstrators will explain and demonstrate how to conduct each experiment and how to handle equipment.

Click here to watch a video on how our online laboratory classes are run.

Will laboratory fees be waived for relevant subjects taught online?

Yes

What websites will I need to view / access as a Foundation Studies student?

What websites will I need to view / access as a TCAEP student?

What online academic support will students be offered from Trinity’s teachers?

Outside of live tutorials, one on one consultations with teachers are offered to all students throughout semester. Students will also ‘meet’ with their mentor (in most cases one of their teachers) on a regular basis during the program. The level of academic support provided to students will be the same when compared with face to face teaching, however will be provided in a format conducive to online teaching.

How will Trinity College support and enhance the wellbeing and performance of students during online studies?

Students in collaboration with their Trinity College mentor, will create their own personalised wellbeing plan. The My Wellbeing Planner is the evidence-based tool that helps students do well in their studies as well as have a good wellbeing. There will also be ‘virtual’ clubs and societies which students can join, so as to meet students outside of their classes.

COVID-19 update from Study in Australia

Click here to view the update.

What is the current Australian Government policy regarding people arriving from overseas?

Information can be found here.

Who can I contact if I have any questions relating to booking accommodation in Melbourne?

Who can I contact if I have questions not indicated above?

Please contact foundationstudies@trinity.unimelb.edu.au or click on the Trinity website chat icon to talk with our Admissions staff live, 9am to 5pm Monday to Friday AEDT.